SMITH'S PHARMACY (TORONTO) Ordering Information

Our Ordering Policies and Procedures are described below. To view specific information, click on the short cut link below. If all of your questions are not answered here, please feel free to contact us by phone or email.

Shipping/Delivery Options

Under most circumstances orders are shipped using  UPS or Canada Post, economy or standard .
If you need to track your shipment, please refer to your Order Number on your order Receipt. Please call our store or send us e-mail with your request and we will respond with a status report as soon as possible.
Please note that all charges are stated in Canadian currency. All weights are stated in pounds, (equals approximately 0.45 kg.)

For Canadian Residents:

The Subtotal does not include Sales Tax & Shipping charges. Please write down your preferences / comments or instructions  for pick-up/delivery under Additional Information. Shipping charges are applied according to size/weight/address of your order.    For more information on Sales Tax, please see Order Info. Products & prices on our website does not necessarily match the products in the store. Prices are subject to change at any time, which might affect your purchase status. 

For International Residents:

The Subtotal does not include Sales Tax & Shipping charges. Shipping charges are applied according to size/weight/address of your order. Smith's Pharmacy is not responsible for any additional freight and brokerage fees and such fees applied are the customer's responsibility.  For more information on Sales Tax, please see Order Info. Products & prices on our website does not necessarily match the products in the store. Prices are subject to change at any time, which might affect your purchase status

PLEASE NOTE: Prescriptions can ONLY be filled with prescriptions forms from Licensed Canadian Practitioners.

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Sales Tax
Sales taxes are applied to all shipments within Canada and Internationally.  Sales taxes vary according to the category of item ordered and are calculated at the cash register. Sales tax is charged in accordance with the law and all tax collected is remitted. If you have any questions about sales tax, please contact the store via e-mail, phone or at your next visit.
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Payment Policy
 

***Please note***

Paypal is no longer working on our site.  The pharmacy will contact you directly for payment.  

Any questions or concerns, please email us at info@smithspharmacy.com.**

toll free number: 1.800.361.6624


Payment for orders will be made via your credit card upon packing the order. Sales tax and shipping charges will be added. Your credit card will be charged on the day that your order is shipped. You will receive an E-mail confirmation that your order has been shipped and your credit card charged.
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Return Policy
Full refunds are provided for unopened products returned to the store in person or via a return shipment no later than 30 days from the date of purchase. The original receipt is required with the product for a full refund. Refunds are not accepted on items returned more than 30 days from the date of purchase.  Refunds will not be given on shipping costs.

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Privacy Policy
We respect and value your privacy. You may visit our web site at any time and your identifying personal information will be used only to support the relationship between you and our store. In this regard, we guarantee that we will not sell or provide your personal information, either in whole or in part, to anyone for any reason, unless required to do so by order of law. For more detailed information regarding our Privacy Policy, please click on the Terms and Conditions link provided at the bottom of each page.
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Security Information
We endeavor to provide you with full protection surrounding any personal information such as your name and contact information, including your mailing address, contact telephone number/s, and other pertinent identifying information you may provide to us in order to serve your needs. In addition, we use the latest and most up-to-date security software to encrypt your payment information, including your personal and credit card data. For more detailed information regarding our Security Policy, please click on the Terms and Conditions link provided at the bottom of each page.
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Credit Card Processing Policy
 

***Please note***

Paypal is no longer working on our site.  The pharmacy will contact you directly for payment.  

Any questions or concerns, please email us at info@smithspharmacy.com.**


toll free number: 1.800.361.6624

We work to protect the security of your information so that no part of your Credit Card can be read during transmission by using Secure Sockets Layer (SSL) encrypting software. Credit Card payments are processed only when we have completed your order according to your instructions and have notified you that the order has been processed and your Credit Card has been charged. If you have any questions about the charges on your Credit Card, please contact us via e-mail or telephone and provide us with your name and your Order Number
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